Help center
Quick answers to the questions we hear most. Can't find what you need? Jump to Contact at the bottom. A real human replies.
Getting started
How does it work?
Paste your website URL, pick an AI actor, and AdClanker writes the script, generates a voiceover, builds the scene, and renders a 15-second 9:16 UGC-style video ad in about 4 minutes.
Do I need to film anything or be on camera?
No. Pick an AI actor, or upload 2–3 photos to be the face. You never film.
What do I get?
A 15-second vertical MP4 you can download and post to TikTok, Instagram/Meta, or YouTube Shorts.
Editing your ad
Can I change the script?
Yes. Use Proven ideas templates, brainstorm a custom idea, or write your own prompt. You can edit any field and regenerate.
Can I pick the voice?
Yes. Each actor has a default voice, and you can choose any voice from the catalog and regenerate the voiceover.
The ad isn't quite right. What do I do?
Hit “try again”, list what you didn't like, and it regenerates the script and rebuilds the scene. Each regeneration uses one ad credit.
Billing & plans
How do plans work?
Monthly or annual subscriptions with a set number of ads per period; annual grants the whole year's quota up front. Every generation, including a retry, uses one ad credit.
How do I cancel?
One click from your dashboard billing page. No email, no retention flow. You keep remaining ads through the end of the period you paid for.
Do you offer refunds?
See our Refund policy for the details.
Is there a free plan?
No. Every ad costs real GPU time, so there's no free tier. The First Ad plan lets you try it for $39.
Posting & disclosure
Do I need to label the ad as AI?
Yes on most platforms. See our AI disclosure guide.
How do I post it?
See our posting guide for TikTok, Meta, and YouTube.
Contact
Still stuck?
Email skowalskidev@gmail.com or use the in-app help bubble. A real human replies.